HOW CAN SKILLS ENHANCE A BETTER TOURISM?
How can skills enhance a better tourism?
10h25 – 13h00 (CET)
Tourism is based on people and the investment in qualifications and digital skills is crucial to ensure training at all levels of the sector’s workforce, namely when a European Agenda for Tourism is being planned.
In the field of education and skills, Tourism is faced with the challenge of ensuring the training of future professionals as agents of change, while also ensuring the integration of sustainability into educational and training projects
Bearing in mind the pandemic context we are experiencing, but confident of a recovery in the coming months, the Portuguese Presidency of the Council of European Union would like to set up a debate about the importance of strengthened cooperation within industry, public authorities, social partners, education and business providers to deliver a well prepared and qualified industry, based on paths like upskilling and reskilling of tourism workforce.
EFFAT General Secretary
Next Tourism Generation Alliance
Cláudia Monteiro de Aguiar
Member of European Parliament
Universidade de Aveiro
Head of Specialist Delivery,TUI
Head, Entrepreneurship, SME and Tourism Division, OECD
Ana Paula Pais
Senior Director of Training at Turismo de Portugal
Founder and CEO of United Lisbon Education Hub
HOTREC Director General
Country Manager, Google Portugal
Department for Skills and Labour Market, Cedefop
Regional Director for Europe, World Tourism Organization (UNWTO)